After graduating in history from the University of Aberdeen, Emma began her career in editorial at Penguin Books in London. After working as corporate sponsorship manager for the National Galleries of Scotland, Emma moved into corporate communications in 1999, honing her skills with Scottish Widows before setting up as a freelance communications consultant in 2003. Following a career break to raise her son, she became operations manager for Earthy Foods & Goods in 2012. She was appointed Copylab’s operations manager in 2015 and chief operating officer in 2018. Emma has over 20 years’ experience across business disciplines including operations, communications, strategy development, innovation and project management.